Frequently Asked Questions and Support Resources
To “Friend” or Not? (This is really important for your members):
Joining a Facebook Group does NOT require that you “Friend” anyone in the Group. A new user simply has to request access from the Group Administrator. In fact we recommend that you do NOT “Friend” anyone in the Group unless you actually are their friend in the real world!
Why? Becoming a Facebook “Friend” means your personal information will be shared. You may not want this. Instead, just start off joining the Group. Your personal information will remain private.
What’s the difference between a “Page” and a “Group”? Which one should I create?
For Units and Regions, we recommend a Group, rather than a Page
- Pages allow real organizations, businesses, celebrities and brands to communicate broadly with people who like them. Pages may only be created and managed by official representatives.
- Groups provide a closed space for small groups of people to communicate about shared interests. Groups can be created by anyone.
- Privacy: Page information and posts are public and generally available to everyone on Facebook.
- Audience: Anyone can like a Page to become connected with it and get news feed updates. There is no limit to how many people can like a Page.
- Communication: Page admins can share posts under the Page’s name. Page posts appear in the news feeds of people who like the Page. Page admins can also create customized apps for their Pages and check Page Insights to track the Page’s growth and activity.
- Privacy: In addition to an open setting, more privacy settings are available for groups. In secret and closed groups, posts are only visible to group members.
- Audience: Group members must be approved or added by other members. When a group reaches a certain size, some features are limited. The most useful groups tend to be the ones you create with small groups of people you know.
- Communication: In groups, members receive notifications by default when any member posts in the group. Group members can participate in chats, upload photos to shared albums, collaborate on group docs and invite members who are friends to group events.
SAMPLE: WBCCI Unit Social Media Objectives and Priorities
- Our #1 priority is to maintain the privacy of our WBCCI Unit members. Especially with respect to NOT allowing our travel plans and/or private contact information to be visible outside of our Unit.
- Membership in our WBCCI Unit Facebook Group will only be open to the following individuals (and their spouses/partners)
- Our Unit Members
- Our Unit Affiliates
- Our Region Officers
- We will use our Unit Facebook Group to augment our main Unit website. The website will remain the main repository of Unit information, with our Facebook Group used to “push” website information or other timely information to our members. Said differently, our Facebook content will often be of a “heads-up” variety, but encouraging our members to go to this website for more information.
- Following in the example of the WBCCI International and other Region Facebook Groups, we are trying to expand the “social” commentary we have in person to our Facebook Group.
Need More Facebook Help?
Facebook has a very useful help area (http://www.facebook.com/help/) that gives basic overviews of key issues such as “Getting Started”, “Privacy”, etc.